2019 Population Health Strategic Plan Summary
Health Partners of New Hampshire, Inc. (HPNH) is a 472 member Physician Hospital Organization (PHO) consisting of Wentworth-Douglass Hospital (WDH) and participating providers. The organization has the following primary mission.
- Optimize patient care quality and cost, while promoting effective patient and provider communication. We develop reliable clinical processes to improve outcomes for all patients in our community, while achieving fair and equitable reimbursement for the healthcare services provided. Clinical Integration is the foundation of HPNH.
A strategic plan was developed to strengthen the organization’s continuing population health efforts. Our strategic plan creates a sustainable framework that builds upon the existing Wentworth-Douglass Health System (WDHS) population health program. It will support and enhance current programs and services, while creating new opportunities for success. The plan recognizes the unique role providers play in this evolving environment, while also recognizing the need for fiscal responsibility in both programming and services.
Three Core Principles Drove Plan Development
- Promote continued alignment of WDHS resources to achieve the highest possible level of population health success.
- Create alignment with Partners HealthCare System (PHS) and Mass General Hospital (MGH) population health activities, resources, and objectives.
- Support the organizations goal of becoming a regional healthcare hub for the greater seacoast communities.
We also recognized four constraints that limit our ability to execute some population health programs. These are local and national environmental factors that health systems have minimal opportunity to change.
- Fee for service (FFS) payment models impacting utilization and revenue
- Managing multiple, misaligned, payer incentive programs
- Federal healthcare policy uncertainty affecting healthcare funding and coverage
- Technology constraints
Our strategic plan gives priority to those activities the health system can control, are important for current and future success, and create a sustainable infrastructure. Two broad areas covered in this plan include
A sustainable, cost-effective population health infrastructure is vital to our program’s success. We will create and enhance our infrastructure in the following areas.
- Population health governance
- Financial stewardship
- Internal and external relationship development
Over the coming year, eight targeted infrastructure objectives will be completed that position WDHS for future population health success.
2. Clinical and Quality Programs
Exceptional clinical and quality programs are also an important strategic objective. WDHS will continue to innovative and enhance clinical care in the following domains.
- Care management
- Care resign and innovation
Over the coming year, five targeted clinical and quality objectives will be completed that position WDHS for future population health success.
Our strategic plan recognizes the breadth of clinical activities and financial stewardship necessary for population health success. Focusing our resources thoughtfully will help us achieve our goal of providing high quality, cost-effective care for all patients.